Universiti Teknologi MARA
   
UiTM Electronic Directory ---
Staff Name: ZAINUDDIN B ZAKARIA
Department: UITM KAMPUS DUNGUN
Contact No: +60355442000
Email Address:
Positon: PENSYARAH
Expertise:
Status: Active
     
No. Research Title Status Date of
Completion
1. Development of Relational Norms in the Collaboration of Malaysian Higher Education Institutions OGN
2. Kajian Persepsi Penduduk Terengganu Terhadap Industri Pelancongan COM 2002-08-08
3. PERCEPTION OF TOURIST TOWARDS THE SERVICE QUALITY OFFERED TASIK KENYIR, TERENGGANU COM 2005-04-01
4. Perceptions of Part Time Students (EPJJ) Towards The Service Quality of InED at UiTM Terengganu COM 2008-04-28
     
 
No. Publication Title
Publication
type
Publication
date
1. The Role of Relational Norms in Mediating the Influence of Market Orientation on Relational Satisfaction; i-IDeA 2013 International Innovation, Design and Articulation Book of Abstract
Chapter(s) in Book
2013-06-05
2. Productivity Growth in the Medium Size Malaysian-industry Level: Primal and Dual Approaches ; Asian Social Science-Scopus
Journal Article
2012-10-03
3. Pemasaran Produk Kraf: Satu Pendekatan Dari Konsep Peruncitan; -
Proceedings Paper
2012-06-27
4. The Role of Trust in Mediating the Relationship between Market Orientation and Relational Satisfaction; RESEARCH, INVENTION, INNOVATION & DESIGN 2012 (riid 2012) Book of Abstract
Chapter(s) in Book
2012-01-01
5. Pekerja Cemerlang; Pekerja Cemerlang
Book
2011-11-24
6. The Influence of Personal and Organizational Factors on Ethical Decision Making Intentions among Managers; International Journal of Business and Management
Journal Article
2011-09-12
7. Terengganu Farmersí Market (Pasar Tani): The Descriptive Analysis on Awareness of Agropreneurs in Entrepreneurship Characteristics; JM International Journal of Management Research
Journal Article
2011-08-09
8. The influence of market orientation on the commitment, trust and relational norms in the education context; African Journal of Business Management
Journal Article
2011-01-01
9. Tourists' expectation and perceptions on the service quality in Malaysian tourism industry; Global Business and Management Research: An International Journak
Journal Article
2009-01-01
10. The Influence of Business Profiles on Brand Equity Awareness among Small and Medium Scale Food Entrepreneurs in Terengganu;
Proceedings Paper
2008-11-26
11. Tip Menawan Hati Pelanggan
Book
2008-09-18
12. Is Customer Satisfaction Enough? Issues and Challenges in Creating a Competitive Advantage Through Excellent Customer Relationship; Academia, UiTM Terengganu
Journal Article
2007-11-01
13. Determining World Class University from the Evaluation of Service Quality and Students Satisfaction Level;
Proceedings Paper
2007-08-18
14. Is Customer Satisfaction Enough? Issues and Challenges in Creating Competitive Advantage Through Excellent Customer Relationship;
Proceedings Paper
2007-08-14
15. Customers Perceptions Towards the Service Quality of Hotels in the State of Terengganu: A Case Study of Non-Rated Hotels;
Proceedings Paper
2007-07-16
16. The Influence of Personal & Organisational Factors on Ethical Decision-Making among Managers in Oil & Gas Based-Industries;
Proceedings Paper
2007-07-03
17. Lima Cara Jadikan Pelanggan Setia; Info Usahawan
Newsletter
2007-06-01
18. Tingkatkan Kemahiran Komunikasi dengan Pelanggan; Info Usahawan
Newsletter
2007-03-01
19. KOMUNIKASI EFEKTIF
Book
2007-01-01
20. Memotivasikan Pekerja
Book
2007-01-01
21. The Assessment of Tourists Perception on Service Quality: A Case Study of Coral View Island Resort;
Proceedings Paper
2006-12-07
22. Pusat Kecemerlangan Akademik: Peer Tutoring Pembentuk Generasi Cemerlang;
Proceedings Paper
2006-08-08
23. Assessment of Service Quality at Three Star Hotels in Terengganu, Malaysia;
Proceedings Paper
2006-08-02
24. A Pilot Study on Factors Influencing Employee's Performance at Telekom Malaysia Retail Sales, Kuala Terengganu, Terengganu;
Proceedings Paper
2006-07-01
25. The Assessment of Part Time Students on the Service Quality Offered by Lecturers: A Case Study of the Master Programme at UiTM Terengganu;
Proceedings Paper
2006-05-30
26. The Role of Service delivery in Influencing Student's Satisfaction Level: A Case Study of the TESL's Programme at UiTM Terengganu;
Proceedings Paper
2006-03-14
27. The assessment of Students Perceptions on the Service Delivery of UiTM's Collaboration Programme in Kemaman, Terengganu;
Proceedings Paper
2006-01-04
28. Kemahiran Memimpin
Book
2006-01-01
29. The Quality of Life Among First Degree Students at UiTM Terengganu: An Analysis of the Services Offered by Non-Academic Staff;
Proceedings Paper
2005-12-11
30. A study of Job Satisfaction Among staff at Majlis Amanah Rakyat(MARA)Offices in the State of Kelantan, Malaysia;
Proceedings Paper
2005-12-09
31. Evaluation of Job Satisfaction Among Staff at Majlis Amanah Rakyat (MARA) Offices in the State of Kelantan, Malaysia;
Proceedings Paper
2005-12-09
32. The Quality of Life Among First Degree Students at UiTM Terengganu: An Analysis of the Services Offered by Lecturers;
Proceedings Paper
2005-12-06
33. Perception of Service Quality in the Tourism Industry Among Tourists Visiting Tasik Kenyir, Hulu Terengganu;
Proceedings Paper
2005-08-27
34. Customers Perceptions towards the Service Quality of Organisations Operated at Tasik Kenyir, Terengganu;
Proceedings Paper
2005-06-10
35. Managing Service Quality Among Tourism Organisation at Tasik Kenyir, Terengganu;
Proceedings Paper
2005-02-03
36. Gap Analysis of Tourists' Perceptions Towards the Service Quality of the Recreational Facilities and Services at Tasik Kenyir, Terengganu, Malaysia;
Proceedings Paper
2004-12-09
37. Customers Satisfaction Towards Two and Three Star Hotels in the State of Terengganu;
Proceedings Paper
2004-06-02
38. Perceptions of Part Time Students (E-PJJ) Towards the Service Quality Offered at UiTM Dungun, Terengganu;
Proceedings Paper
2004-05-30
39. Dimana Bumi dipijak, Cetusan Minda UiTMT
Book
2004-01-01
40. AFTA 2005: Industri Automotif Tempatan Lebih Kompetitif; Dewan Ekonomi
Newspaper Article
2003-06-01
41. Perceptions of the Population of Terengganu Towards the Tourism Industry in the State of Terengganu;
Proceedings Paper
2003-02-11
42. Industri Pelancongan Terengganu dan Persepsi Penduduk Tempatan; Dewan Ekonomi
Newspaper Article
2003-02-01
43. Resipi Kecermelangan Diri (Siri 1)
Book
2003-01-01
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